Privacy Policy

Scope

This policy explains how personal information is used and retained when you use your Creavim account and platform services, and how to contact us about that information.

Information collected

The following information is processed to create your account and provide the service:

• Your email address (so we can communicate with you)
• Your name and the profile information you add to your account
• Information about platform use and interactions with published catalogs
• Cookies (to keep you logged in and remember your preferences)

How information is used

Your information is used for the following purposes:

• Provide catalog creation, editing and publishing services
• Reach out to you about important updates and support
• Make the platform more useful for you
• Keep your account and data safe

Information sharing

We do not sell your personal information. Information needed to deliver the service may be processed by partners providing hosting and other technical services. Information may also need to be shared with competent authorities to meet legal obligations.

Information security

We apply security measures to protect access to accounts and data. No system can guarantee absolute security. Keep your account credentials private and use a strong password.

Data Retention and Deletion

• IP addresses in form and quiz submissions are stored in truncated form; in records older than 90 days, the IP and browser information are removed entirely.
• Catalog view events are reduced to summarized statistics after 190 days and the raw records are deleted.
• You can permanently delete your account from the Profile page; all catalogs, products, files, and account data are irreversibly removed.

Requests about your information

You can contact us with the following requests about your personal information:

• See what information we have about you
• Ask us to fix any incorrect information
• Delete your account and all your data
• Request a copy of your personal information

Contact

Send privacy questions and requests about your personal information to: privacy@creavim.com