Terms of Service

Scope and acceptance

These terms describe the rights and responsibilities associated with using Creavim services. By using Creavim, you agree to these terms.

Service scope

Creavim provides tools to design, edit, publish and share content and catalogs. Available features and usage limits may vary by plan.

Creating an Account

When using services that require an account, you are responsible for the following:

• Please provide accurate information when signing up
• Keeping your password safe is your responsibility
• You're responsible for activities on your account

Acceptable use

You must follow these rules when using the platform:

• Please follow applicable laws
• Don't upload harmful or inappropriate content
• Respect others' copyrights
• Don't try to harm our systems

Intellectual Property

Creavim owns its software, design and original content. You retain your rights to your own content.

User content

Everything you create on our platform belongs to you. The only permission you grant us is to display, publish, and help you share your content. We don't use your content for any other purpose.

Payments, Renewals and Refunds

Payments are processed by our payment provider, which handles your billing details and payment method; we never store card data on our servers. Listed prices exclude tax; VAT or sales tax is added at checkout based on your country. Business customers who provide a valid tax ID (VAT ID) are not charged tax where applicable law allows.

Subscriptions renew automatically on the cycle you choose (monthly or annual) until canceled. You can cancel at any time; access continues until the end of the paid period and you are not charged again.

The same refund terms apply to subscriptions and one-time AI credit packs:

• You receive a full refund if you request it within 14 days of your first purchase and have not used the service.
• Usage means any of the following: exporting a PDF or image, spending AI credits (image, video or translation generation), or publishing a catalog. Once any of these has happened, the purchase is not refundable.
• Renewal payments are not refundable; to avoid a renewal, cancel your subscription before the period ends.
• When a credit pack is refunded, its credits are removed from your account.

For refund requests and billing questions, contact us at: support@creavim.com

Liability

We do our best to keep the platform running smoothly, but technical issues or outages can happen. In such cases, we can't be held liable for direct or indirect damages. However, if you encounter any problems, we're here to help.

Closing Your Account

You may close your account at any time. We reserve the right to suspend or close accounts that seriously violate these terms. We will try to notify you beforehand in such cases.

Updates

We may update these terms from time to time. For significant changes, we'll notify you by email. For minor updates, you can check this page.

Contact

For questions about these terms, contact: legal@creavim.com